Help Center

Basics of Buying Lumber 15

• What Does 4/4 Mean? (Or 6/4, 8/4, 5/4?)
• 4 Important Things To Know About Size Requests
• What's a Board Foot?
• How Do I Buy Lumber Online?
• How Do I Buy Lumber by the Board Foot?

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Picking the Right Wood 3

• What Are The Best Woods for Cutting Boards?
• What are the best woods for outdoor exterior projects?
• I Have Critical Minimum Dimensions for My Project. Can you help?

How To Buy 3

• Can I Call To Place An Order?
• Can I Buy Wood Cut to Size?
• Can I Pick My Own Boards in the Store?

Lumber 9

• Why Do I Need a Waste Factor When Buying By The Board Foot?
• What Can I Do About Knots?
• What Is The Difference Between Packs and Purchasing By Bd. Ft.
• I Got Warped Wood, What Do I Do?
• What Widths Are Available?

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Plywood 6

• 1/8" or 1/4" Baltic Birch Too Warped for Laser Cutter
• My Baltic Birch Is Warped, What Do I Do?
• Can I order custom size plywood?
• Can I Get Baltic Birch Without "Football" Patches?
• What’s the Best Plywood for Cabinets or Furniture?

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Specialty Products 3

• How SawStop Break System Works
• Do You Have "insert name of unusual wood" , Or Can You Special Order It?
• Do You Sell Dimensional Lumber ( 1x6, 2x8, 1x12, etc.)?

Shipping Costs & Times 7

• How Long Does It Take To Get My Order?
• Why Is Shipping So Expensive?
• How Much Does Shipping Cost?
• Is There a Minimum Order for Shipping?
• Can I Get a Freight Quote Before I Order?

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International Shipping 4

• Can you ship overseas/internationally?
• Can You Help Me Arrange My Own Freight Pickup?
• What Are the Extra Costs for International Orders?
• Can I Have My Order Shipped Overseas?

Returns & Exchanges 2

• What is your return policy?
• What if I have a problem with my products?

Damaged or Missing Items 4

• Where Is My Order?
• My Order Got Damaged In Shipping
• My order is missing products
• My order is wrong

Contact Us 3

• How Can I Talk to a Real Person at Woodworkers Source?
• What’s the Best Way to Get Help with My Order?
• What are your hours?