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800-423-2450
Knowledge base
Getting Started
Basics of Buying Lumber
11
What Does 4/4 Mean? (Or 6/4, 8/4, 5/4?)
4 Important Things To Know About Size Requests
What's a Board Foot?
How Do I Buy Lumber Online?
How Do I Buy Lumber by the Board Foot?
View all 11
Picking the Right Wood
2
What Are The Best Woods for Cutting Boards?
What are the best woods for outdoor exterior projects?
How To Buy
3
Can I Call To Place An Order?
Can I Buy Wood Cut to Size?
Can I Pick My Own Boards in the Store?
Product Information
Lumber
8
Why Do I Need a Waste Factor When Buying By The Board Foot?
What Can I Do About Knots?
What Is The Difference Between Packs and Purchasing By Bd. Ft.
I Got Warped Wood, What Do I Do?
What Widths Are Available?
View all 8
Plywood
6
1/8" or 1/4" Baltic Birch Too Warped for Laser Cutter
My Baltic Birch Is Warped, What Do I Do?
Can I order custom size plywood?
Can I Get Baltic Birch Without "Football" Patches?
What’s the Best Plywood for Cabinets or Furniture?
View all 6
Specialty Products
3
How SawStop Break System Works
Do You Have "insert name of unusual wood" , Or Can You Special Order It?
Do You Sell Dimensional Lumber ( 1x6, 2x8, 1x12, etc.)?
Ordering & Shipping
Shipping Costs & Times
6
How Long Does It Take?
Why Is Shipping So Expensive?
How Much Does Shipping Cost?
Is There a Minimum Order for Shipping?
Can I Get a Freight Quote Before I Order?
View all 6
International Shipping
3
Can you ship overseas/internationally?
Can You Help Me Arrange My Own Freight Pickup?
What Are the Extra Costs for International Orders?
Troubleshooting & Support
Returns & Exchanges
2
What is your return policy?
What if I have a problem with my products?
Damaged or Missing Items
4
Where Is My Order?
My Order Got Damaged In Shipping
My order is missing products
My order is wrong
Contact Us
3
How Can I Talk to a Real Person at Woodworkers Source?
What’s the Best Way to Get Help with My Order?
What are your hours?