Where Is My Order?
Order Status page is here.  Use it check your order's current status, see the estimated delivery date, see if there is a delay.
Sun, 6 Aug, 2023 at 10:22 AM
How Long Does It Take?
You'll get an estimated delivery date on the second step of checkout.  Contact us when you have a deadline to meet, we'll help you out.  Check ...
Mon, 18 Dec, 2023 at 9:53 AM
Why Is Shipping So Expensive?
Wood is heavy, large and awkward. And a real person is going to deliver it right to your door for you.  Take a load off and check out our lumber product...
Sat, 29 Jul, 2023 at 10:11 PM
My Wood Got Damaged In Shipping, What Do I Do?
Navigate to your order on our website (go here) Locate the "Report a Problem" link Fill out the info and we'll get a resolution for you ...
Sun, 6 Aug, 2023 at 10:02 AM
Can you ship overseas/internationally?
Sure! Just add your products to cart. If we can ship to your country, it will show up as an option when you put in your address.  If your country does n...
Sat, 29 Jul, 2023 at 10:59 PM
How Do I Get My "TBD Shipping Cost"?
With orders that exceed either in weight or length, our shipping options will automatically switch to the "TBD" option. This option is selected wh...
Sat, 29 Jul, 2023 at 10:55 PM
How Much Does Shipping Cost?
Add items to your cart then click "Estimate Shipping." Or just make it easy on yourself and check out our lumber products with free shipping. ...
Sat, 29 Jul, 2023 at 10:14 PM